Returns & Exchanges

At Evercross, we want you to be completely satisfied with your fashion purchase. If you are not happy with your order, you can return any unworn items with original tags attached within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return.

• 2.
  Pack Your Items

  Securely place the items in their original packaging, ensuring all tags are intact and the garment is in its original condition.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5-7 business days.